Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping charges are based upon current USPS rates depending on the size and weight of the items ordered. You can calculate shipping for your address within the cart page once you’ve added the items you’d like to order.

Which payment methods are accepted in the Online Shop?

We accept payments via Paypal or credit card.

How long will delivery take?

Orders are shipped via USPS Priority Mail, which usually takes about 2-3 business days.

How secure is shopping in the Online Shop? Is my data protected?

Our online shop is secured by a trusted SSL certificate. Any data submitted by customers is protected within the SSL protocol.

What exactly happens after ordering?

After you submit your order, we will get a notification and prepare your order for delivery typically within the same day. Some exceptions may apply such as when the post office is closed on holidays and Sundays.

Do I receive an invoice for my order?

We will send you an invoice via email once your order is processed, as well as include a printed invoice in your shipped package.

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